Cancellations
How cancellations work for SuperNova and for card orders.
Document in preparation. Marked sections will be completed before real payments are enabled.
Cancelling SuperNova
- You can cancel any time by messaging us. Service continues until the end of the period you already paid.
- After that, your cards automatically return to your branch's Google review form. No need to reprint them.
- The mini site is unpublished. We keep its settings privately for three calendar months; if you reactivate within that time, we restore it.
- After three months we delete the mini site's settings and its exclusive files. The cards keep working with Google.
- The launch promotion does not restart when you subscribe again.
Cancelling a card order
To be defined by the owner
Conditions and deadlines to cancel an order before and after production starts, and applicable refunds.