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Nova Cards

Cancellations

How cancellations work for SuperNova and for card orders.

Document in preparation. Marked sections will be completed before real payments are enabled.

Cancelling SuperNova

  • You can cancel any time by messaging us. Service continues until the end of the period you already paid.
  • After that, your cards automatically return to your branch's Google review form. No need to reprint them.
  • The mini site is unpublished. We keep its settings privately for three calendar months; if you reactivate within that time, we restore it.
  • After three months we delete the mini site's settings and its exclusive files. The cards keep working with Google.
  • The launch promotion does not restart when you subscribe again.

Cancelling a card order

To be defined by the owner

Conditions and deadlines to cancel an order before and after production starts, and applicable refunds.